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Safe as Houses with Specialist Advice from ADB Alarms

4 May 2022

Brian Garbett shares his story as to how ADB resolved the challenges of his beautiful, Georgian property.

Here at ADB Alarms we have more than 40 years’ experience helping homeowners to protect what’s important to them. With our expert knowledge and friendly, professional team, we work closely with our customers to listen to their challenges and deliver solutions, giving them peace of mind.


We are lucky to have such great customers, one being Brian Garbett. Brian lives at Brooklands House, an impressive Georgian property on the Shropshire Staffordshire borders, that has been sensitive adapted to ensure its comfort and utility as a family home.


Brian was experiencing persistent problems and significant inconvenience because of the intruder alarm system at Brooklands House. Supplied and installed by a reputed, national alarm company, it was being frequently and falsely activated, causing issues with the system’s Alarm Receiving Centre and impacting the likelihood of police response in the event of a genuine security breach.


Brian recalls:


‘I just don’t think the previous system installers understood either my requirements or those of Brooklands House. It’s a big property and the architectural complexities it presents simply proved too much of a challenge. And while the system wasn’t working as it should, my family and our home weren’t protected to the degree I wanted. That’s when I got in touch with ADB Alarms.’


‘The team at ADB quickly solved the system problems much quicker than I anticipated. They clearly knew what they were doing but what was so impressive was the way they approached the job; their work was clean and tidy leaving no wires showing and they were extremely considerate of the fact that they were working in my home and always asked permission to access a new area of the property before starting work there. The system is now fit for purpose and I’ve not had a single problem since.’ 


Since ADB took over the service and maintenance of the intruder alarm system at Brooklands House, Brian has benefitted from:


  • Complete peace of mind: the intruder system now works as it should, providing robust protection for Brian’s family and property.
  • Convenience: a single site visit every year is all that’s needed at the premises, although ADB also provides a remote review every six months.
  • Substantial financial savings have been made in respect of both call out costs and the ongoing maintenance of the system including a 17% saving on monthly connection fee and 100% saving cost on call outs as these are included as part of ADB’s Premium package.
  • Personal service: Brian knows he can pick up the phone and speak to the team at ADB, confident they understand and can answer any questions about his intruder alarm system.


To find out more about the challenge, the ADB solution and what happened next, why not take a look at our case study here.


For confidence in your security and peace of mind in your home, get in touch with ADB. Call the North office on 01782 269159, South office on 01242 500431 or email sales@adbalarms.co.uk


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